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Where Clarity Complements Comfort
At Avanya Resorts N Retreat, ease defines luxury, and transparency ensures a smooth, safe, and serene stay.
Check-In & Check-Out
- Check-in: From 2:00 PM.
- Check-out: By 11:00 AM
- Early check-ins and late check-outs are subject to availability and may incur additional charges.
- Guests are requested to present a valid government ID at the time of check-in.
Reservation & Cancellation
- A valid booking confirmation is required to secure your reservation.
- Cancellations made 7 days before arrival are fully refundable.
- Cancellations made within 7 days of arrival or in case of a no-show will incur one night’s retention charge.
- For group or event bookings, customised policies may apply.
Payments
- We accept all major credit/debit cards and UPI transfers.
- A pre-authorisation or advance payment may be required at the time of booking.
- Room tariffs are subject to applicable taxes as per government regulations.
Guest Conduct
- As a spiritual and luxury retreat, we request guests to maintain the peaceful sanctity of the property.
- Non-vegetarian food, smoking, and alcohol consumption are restricted in certain zones of the resort.
- Loud music, public disturbances, or activities that disrupt the serenity of fellow guests are not permitted.
Children & Extra Guest Policy
- Children below 6 years stay complimentary when sharing the bed with parents.
- Extra beds or mattresses are available on request at applicable charges.
- For the comfort of all guests, select zones of the resort may be designated as adults-only zones.
Safety & Security
- The resort is under 24/7 surveillance for guest safety.
- Please ensure your valuables are stored in the in-room safe; the resort will not be liable for personal belongings left unattended.
- Visitors are permitted only until 8:00 PM in designated areas.
Environmental Responsibility
- At Avanya Resorts N Retreat, we hold the earth sacred. Hence, single-use plastics are minimised.
- Water and energy conservation are integral to our operations.
- Guests are encouraged to join us in our sustainability initiatives.
Pet Policy
- We love animals, but to ensure the comfort of all guests, pets are currently not allowed within the resort premises.
Contact & Support
- For any special requests or clarifications regarding our policies, our Guest Relations Team is available 24/7 at reservations@avanyaresorts.com.